It is pronounced “‘helm” which means a position of control. The last “h” is is silent and symbolizes balance.

– For all return inquiries please use our contact page.

– Once you try any item on, it’s yours for keeps. It helps us reduce waste and ensure return items are hygienic.

–  International orders are not eligible for returns or a free shipping return label.

– Any item submitted for return that have been worn, washed or tried on will be rejected and returned. All merchandise must be unworn, unwashed, and in otherwise perfect condition to be considered for return. 

– We only accept returns upon approval. We will not open or process returns that have not been approved. 

– You have 14 days after delivery to initiate a return. After 30 days, all sales are final.

– After return order is received by HELMH please allow 3-5 business days for refund or store credit.

– We reserve the right to refuse any return that does not comply with the conditions stated above.

–  International orders are not eligible for returns or a free shipping return label.

SHIPPING SPEED

Most items ship with 3-10 business days or sooner.

USPS DELAYS

PLEASE BE AWARE THAT USPS IS EXPERIENCING MASSIVE NETWORK-WIDE DELAYS. 

EXPRESS SHIPPING

 – Express orders placed before 11am EST, Monday-Friday will generally ship the same day.

– Express orders placed after 11am EST will ship the following business day. 

– We do not ship Express or Expedited orders on weekends.  

INCORRECT ADDRESSES

-We are not responsible if the wrong address is given to us for shipping.

– If your package has already left our facility, please see if USPS (for US-Customers) can intercept your package before returning the package back to our facility. You can read more about it here: https://www.usps.com/manage/package-intercept.htm 

HELMH is not responsible for packages and/or additional fees that are associated with shipment to an incorrect address

All products are designed in the USA.